This article was originally published on LinkedIn.
Most of the NetSuite AI prompts that I've been working on over the past few months have involved some form of financial analysis — resulting in financial reports, dashboards, as well as forecasting.
But last night, I started experimenting with other types of prompts - prompts that are designed to support sales and marketing teams. I wanted to see if AI could help with things like competitive analysis, sales enablement, and so on.
One of the prompts that I was experimenting with was essentially this:
"If you were a sales manager or sales rep at NetSuite, how would you sell it?"
After working on that prompt a bit, the final version (included below) resulted in a complete, structured Sales Enablement Playbook (also included below) — the kind of internal asset that I suspect would normally take a team of sales pros weeks to develop.
The playbook includes:
- Top 10 Objections & Talk Tracks — Empathetic, conversational responses that validate the customer's concern and pivot naturally back to value.
- Competitive Battlecards — Detailed positioning vs. QuickBooks Enterprise, Dynamics 365, Sage Intacct, and Acumatica — with clear differentiators, proof points, and traps to avoid.
- ROI & Value Justification Toolkit — Inputs, formulas, and a mini-case example showing real financial impact.
- Customer Success Story Templates — Concise, repeatable storytelling format — Challenge → Solution → Results → Quote.
- Proposal Personalization & Follow-Up Frameworks — Guidance on tailoring messages by industry and persona, plus a 4-week nurture cadence that adds value instead of pressure.
- Persona-Based Discovery Questions — Curated lists of smart questions for CFOs, Controllers, IT Directors, and Executives — focused on uncovering metrics, pain points, and urgency.
If you're a sales manager, partner, or marketing leader in the NetSuite ecosystem, I think this is worth exploring. You might want to take my prompt and experiment with it. Try feeding it your own context — competitor data, success stories, unique product messaging — and see what happens.
In minutes, you'll have a tailored playbook, ROI model, and discovery guide built specifically for your team.
If you'd like to see more experiments like this — AI prompts that help with sales, marketing, and go-to-market strategy — please let me know in the comments.
The Prompt
You are a senior sales enablement strategist specializing in SaaS ERP solutions.
Create a NetSuite Sales Enablement Playbook designed for account executives selling to mid-market and upper-mid-market organizations (CFO, Controller, VP Finance, and IT Director personas).
The playbook should be structured around consultative, trust-based selling and support every stage of the buyer journey — discovery, evaluation, justification, and commitment.
Include the following, with clear structure, examples, and ready-to-use language:
• Top 10 Objections & Handling Framework — phrased as conversational talk tracks with empathy, validation, and pivot to value.
• Competitive Battlecards — against QuickBooks Enterprise, Dynamics 365, Sage Intacct, and Acumatica; include NetSuite differentiators, proof points, and traps to avoid.
• ROI / Value Justification Toolkit — outline inputs, formulas, and a sample mini-case showing financial impact (e.g., month-end close reduction, automation savings).
• Customer Success Story Template — concise storytelling model (Challenge → Solution → Results → Quote) plus examples by industry.
• Proposal Personalization Framework — how to tailor the message by industry, growth stage, and decision-maker persona.
• Follow-Up Sequences — 4-week cadence with email subject lines and talk tracks reinforcing value and trust.
• Discovery Question Framework — organized by persona (Finance, Operations, IT, Executive) and designed to reveal pain, metrics, and urgency.
Make the tone authentic, consultative, and insight-driven — similar to how NetSuite's best enterprise reps guide CFO conversations.
Include actionable language, numeric examples, and clear formatting for field use (as if being built into a sales playbook or enablement deck).
The Result: NetSuite Sales Enablement Playbook
Audience: Account Executives selling to Mid-Market and Upper-Mid-Market organizations
Primary Personas: CFO, Controller, VP Finance, IT Director
I. Buyer Journey Alignment
The playbook supports every stage: Discovery, Evaluation, Justification, and Commitment.
II. Top 10 Objections & Handling Framework
Format: Empathize → Validate → Reframe → Pivot to Value
III. Competitive Battlecards
QuickBooks Enterprise
Positioning: Graduating from spreadsheets to true ERP.
Differentiators:
- Native multi-entity consolidation, currency, and intercompany automation
- Real-time dashboards and role-based access
- Scales beyond $50M+ revenue without performance issues
Proof Points: 3–5x faster close; audit-ready controls; SOC-2 compliant cloud.
Trap to Avoid: Don't insult QuickBooks — frame it as "great for where you were."
Microsoft Dynamics 365 Business Central
Positioning: Simplicity and agility vs. complexity and integration overhead.
Differentiators:
- Single unified cloud — not patched-together acquisitions
- Native financials, CRM, inventory, and e-commerce
- No server or Azure complexity
Proof Points: 25% lower TCO over 5 years vs. D365 (no separate hosting/support).
Trap to Avoid: Don't debate Microsoft brand loyalty — focus on simplicity, not tech stack.
Sage Intacct
Positioning: Go beyond accounting to true business management.
Differentiators:
- Complete ERP, not just GL automation
- Built-in inventory, projects, and CRM integrations
- Global capabilities (multi-book, multi-currency)
Proof Points: 30% reduction in manual journal entries; 2-day faster close.
Trap to Avoid: Avoid "feature ping-pong." Lead with scalability and business outcomes.
Acumatica
Positioning: Cloud ERP maturity and enterprise-grade reliability.
Differentiators:
- Oracle-backed reliability and uptime SLA
- Stronger financial controls, compliance, and audit trail
- True SaaS model — not partner-hosted or version-fragmented
Proof Points: 99.98% uptime; 37,000+ customers; secure Oracle Cloud Infrastructure.
Trap to Avoid: Don't get dragged into price comparisons; emphasize enterprise trust.
IV. ROI / Value Justification Toolkit
Inputs:
- Current manual finance FTE hours per month
- Average loaded cost per FTE ($80/hr typical)
- Days to close today vs. post-NetSuite
- Automation % achievable (20–40%)
Formulas:
- Labor Savings = (Hours Saved × Hourly Rate × 12)
- Cash Flow Benefit = (Days Close Reduced × Daily Revenue / 365)
Mini-Case Example:
A $100M manufacturer spends ~600 hours/month on manual consolidation and reporting (≈ $48K/month labor). NetSuite automation reduces that by 35%, saving $201K annually. Combined with a 3-day faster close improving cash visibility by ~$50K/year, ROI = 12-month payback.
V. Customer Success Story Template
Structure: Challenge → Solution → Results → Quote
Example (Manufacturing):
- Challenge: Multi-entity consolidations took 10+ days; limited visibility across plants.
- Solution: Implemented NetSuite ERP with automated intercompany and real-time dashboards.
- Results: Month-end close reduced from 10 to 4 days; eliminated 400+ manual journal entries.
- Quote: "NetSuite gave us the control and visibility to scale globally without adding headcount." — CFO, Industrial Manufacturer
Example (Services):
- Challenge: Invoicing delays and cash flow strain.
- Solution: Automated project billing and reporting.
- Results: DSO reduced by 15 days; revenue leakage eliminated.
- Quote: "We finally trust our numbers again." — Controller, Professional Services Firm
VI. Proposal Personalization Framework
Tailor the message by industry, growth stage, and decision-maker persona. Each touch should add value, not pressure.
VII. Follow-Up Sequences (4-Week Cadence)
Send insights, benchmark data, or short video explainers. Each touch should add value, not pressure.
VIII. Discovery Question Framework
Purpose: Diagnose pain → Quantify → Tie to business outcomes.
Organized by persona (Finance, Operations, IT, Executive) and designed to reveal pain, metrics, and urgency.
IX. Key Takeaways
- Lead with insight, not features.
- Empathize with the pain, quantify the cost, and demonstrate ROI.
- Win on trust, not tech specs.
- The best NetSuite reps sell financial confidence, not just ERP.