I put AI to work inside the systems businesses already run on.
I'm Tim Dietrich, Head of AI at SCG, a business transformation partner for mid-market and private equity-backed companies. I define and communicate SCG's direction on AI strategy, technology, and applications, starting with NetSuite and expanding across the platforms SCG works with, including Salesforce, Snowflake, and Workato.
I've been building software for businesses since 1998, for startups through Fortune 50 companies, and for the past several years almost entirely for companies running on NetSuite.
I'm also the developer of Sonar, the AI agent embedded in NetSuite, and Helm, a framework for running unattended AI agents inside NetSuite.
I'm Joining SCG as Its First Head of AI
What I'm working on at SCG
Since 2011, SCG has connected the systems, processes, and data that run Lead-to-Cash and Record-to-Report for more than 280 companies. My job is to put AI to work on top of that foundation.
Read the announcement →Set the direction
Define SCG's direction on AI strategy, technology, and applications, and communicate it to clients, partners, and the team. NetSuite first, then the rest of the platforms SCG works with.
Build on real business data
Lead the development of AI-enabled solutions for financial, revenue, and operational workflows. They work with a client's actual data, under the client's permissions, with the governance it takes to trust the results.
Move clients past experimentation
Help mid-market and private equity-backed companies go from trying AI to running parts of their business on it, with results they can measure. For PE firms, an improvement that works at one portfolio company can be carried to the next.
Keep building in the open
Sonar, Helm, the SuiteQL Query Tool, and the writing here all continue. Most of what I learn at SCG will end up on the blog.
A bit of background
I've been building software professionally since 1998, for organizations ranging from startups to Fortune 50 companies: the Library of Congress, Siemens, CarMax, the University of Virginia, Dominion Energy, and dozens of others.
For the past 8+ years, most of my work has been for companies running on NetSuite. I've also built and shared tools with the NetSuite community, including the SuiteQL Query Tool and SuiteAPI, that NetSuite developers and admins use daily.
I'm the developer of Sonar, the increasingly popular AI agent embedded in NetSuite, and Helm, a framework for running unattended AI agents inside NetSuite. My digital products include purpose-built AI prompts for finance and operations teams, and Chartstone, a fast, local NetSuite API for developers and AI agents.
I've authored several books, including LinkedIn: Signal, Not Noise and FileMaker Pro 13 Absolute Beginner's Guide. I work from Richmond, VA. My company, SuiteStep, continues to support my digital products, though it's no longer taking on new client work.
- years building software for businesses
- 25+
- years focused on the NetSuite platform
- 8+
- NetSuite installs of Sonar, two months after launch
- 100+
- articles on NetSuite, SuiteQL, and AI
- 485
Trying to figure out where AI fits in your business?
If your company runs on NetSuite or Salesforce, then SCG is the place to start that conversation. For anything else, including questions about Sonar, Helm, or something I've written, you can reach me directly.