This article was originally published on LinkedIn.
In my previous post, NetSuite: Five Strategies for Sustained Growth and Continued Success, I mentioned that one of the strategies that I think NetSuite can use to fuel future growth is to "Capture the Mid-Market Before It Grows Up." Specifically, I was referring to a concept that I've been thinking of and referring to as "NetSuite Lite."
The idea is simple — but potentially incredibly powerful: There's an enormous population of businesses that are too big for QuickBooks, too small for full NetSuite. And that gap — the no man's land between entry-level accounting software and full ERP — might just be NetSuite's biggest untapped opportunity.
As I wrote in that earlier post:
"Beneath NetSuite's current customer base lies a massive untapped segment: companies doing roughly $5–50 million in annual revenue — too big for QuickBooks, too small for full NetSuite."
In this post, I'll dig into what that market looks like, why it exists, and how it could reshape NetSuite's next phase of growth.
But first, a confession: I run my own small business on QuickBooks Online. Not because I love it — but because, like a lot of smaller businesses, I'm in that space that's too small for NetSuite but too sophisticated for spreadsheets.
We're also far from outgrowing QuickBooks. But it sure would be nice to run my business on the same platform my clients use — the same system I spend most of my day working in.
The Market Gap That NetSuite Lite Could Fill
Across industries, thousands of growing companies hit the same wall: They've outgrown their spreadsheets and their basic GL software. They're juggling multiple systems for billing, CRM, and inventory. They can't close their books on time.
But when they look at implementing a full ERP — even a cloud-based one — they hesitate. The costs, the complexity, and the implementation timeline feel like too much, too soon.
That's where NetSuite Lite comes in.
I see it as a preconfigured, limited-scope, cloud ERP offering designed for smaller organizations (say, $5–50M in annual revenue) that need the control and automation of a full ERP — but without the full weight of a major implementation.
Think of it as a "feeder market" — an entry point into the NetSuite ecosystem.
And once these customers are in, they can grow naturally into the full suite. That's where the lifetime value (LTV) compounds — without repeating the customer acquisition cost (CAC).
How Big Is The Market?
To understand the scale of the opportunity that NetSuite Lite represents, it helps to look at where smaller businesses are today — and who currently dominates them.
Depending on the source, QuickBooks controls between 60% and 85% of the small-business accounting market — a massive share that dwarfs competitors like Xero, Sage, and Wave.
- Fit Small Business estimates QuickBooks' share at ~81% of the U.S. accounting software market.
- Verito cites 84% in the small-business category.
- The U.S. Chamber of Commerce places QuickBooks Online at ~49% overall across business sizes.
That's millions of businesses — and not all of them are true "QuickBooks loyalists." Many are simply stuck there because the jump to full ERP feels intimidating.
Sizing the Upgrade Gap
Based on my research, a conservative model looks something like this:
- QuickBooks share ≈ $7B
- Non-QuickBooks pool ≈ $3B
- Likely upgrade candidates (10–25%) ≈ $300–750M in immediate near-term opportunity
- Over time, the global feeder opportunity (including adjacent modules like CRM, inventory, and billing) could exceed $1–3B in annual recurring revenue (ARR) potential
That's not even counting new startups or regional markets (EMEA, APAC) where accounting fragmentation is higher — meaning the real number is likely larger.
In other words: This market for NetSuite Lite is potentially already worth billions — and it's distributed across millions of small businesses that are waiting for this type of solution.
Why NetSuite Lite Makes Sense
Here's the growth equation: NetSuite Lite customers would be inexpensive to acquire, easier to retain, and easier to upsell as they grow.
Because they start small, they require less persuasion and less customization. And because they grow over time, they end up generating more cumulative revenue per CAC dollar than many larger customers.
In a nutshell: Acquire once. Expand often.
How NetSuite Lite Could Be Structured
NetSuite Lite wouldn't have to be a "stripped-down" product. A better framing is "streamlined."
Implementation should be insanely easy and turnkey:
- Standardized templates and workflows
- 90-day go-live target (or less — maybe 30 days)
- Minimal configuration (zero scripting)
- Transparent monthly subscription pricing
Think of NetSuite Lite as "SuiteSuccess meets QuickBooks Online Advanced" — with a built-in upgrade path to full NetSuite once a business grows into it.
Lowering the Fear of ERP
From my experience working with small businesses, the word "ERP" itself can be intimidating. It suggests long projects, high consulting costs, and months of disruption.
If done well, NetSuite Lite could reframe ERP as accessible and right-sized — something "not so scary." It could give small businesses a way to modernize overnight and future-proof their systems at the same time.
For them, it's not as much about "implementing ERP" as it is modernizing and future-proofing their systems.
That mindset shift would make adoption easier, especially for:
- Companies moving beyond QuickBooks
- E-commerce brands scaling past $10M
- Professional services firms adding multi-entity billing
- Distributors moving from spreadsheets to real inventory control
A NetSuite Lite implementation could include:
- Core Bundle: General Ledger, Accounts Payable, Accounts Receivable, Banking, and Reporting.
- Optional Add-Ons: Inventory, CRM, Payroll, E-commerce, and Professional Services Automation (PSA).
- Value Proposition: Everything you need to run your business — without everything you don't.
These are all future NetSuite customers — and I think Oracle would do well to reach them first.
Partners as the On-Ramp
Partners — and especially the smaller ones — are perfectly positioned to deliver NetSuite Lite. Many already serve these smaller firms through outsourced accounting or bookkeeping.
With NetSuite Lite, partners could:
- Offer repeatable "rapid-start" packages
- Shorten project cycles from months to weeks
- Build managed-service revenue streams
- Create automatic upgrade paths into full NetSuite
That's how partners can turn small accounts into scalable, long-term relationships — and how Oracle turns the long tail of small businesses into a future sales pipeline.
The Strategic Payoff for Oracle
If Oracle were to formalize this NetSuite Lite concept and offer it under the NetSuite umbrella, the benefits would compound quickly:
- Total Addressable Market (TAM) Expansion: Opens up a $5–10B underserved market.
- Low CAC / High LTV: Customers that are cheaper to acquire and easier to grow.
- Partner Activation: Expands pipeline volume by 2–3×.
- Competitive Defense: Captures customers before competitors or AI-native entrants do.
- Brand Reach: Positions NetSuite not just as a mid-market ERP, but as a business-management continuum — from startup to enterprise.
And best of all, NetSuite Lite wouldn't dilute the NetSuite brand — it would extend it, completing the growth ladder from emerging business to intelligent enterprise.
Closing Thoughts
Anyone involved in sales — and we all are, to some extent — eventually learns the same lesson: The easiest customer to sell is the one you already have.
NetSuite Lite is how NetSuite could lock in relationships with small businesses early — before they drift to cheaper or simpler alternatives. It's how Oracle could turn today's early-stage companies into lifetime customers.
I hope this concept moves from idea to reality. Because if it does, we could see a huge influx of new, smaller, underserved businesses enter the NetSuite space — and that would benefit everyone in the ecosystem.