Sample output from the Route-Day Order Gap & Nudge Report prompt in the Sonar AI Prompt Library, run against a NetSuite test account. Every name and number here is test data. Back to the post · The library

🚚 Route-Day Gap Report β€” Monday, August 10, 2026

Customers on Monday / M-W-F / Daily delivery routes with no open sales order in the upcoming window  Β·  generated Fri Aug 7, 2026 from live NetSuite data
16
Customers on route
15
No upcoming order
1
Order already in
$32.5K
Basket value at stake
$660K
Route 12-mo revenue
14
Lines at B/O risk

Route Revenue by Month

Combined sales-order value, these 16 customers β€” Mar β†’ Aug 2026
Mar Apr May Jun Jul Aug $0.4K $0.3K $43K $140K $234K $218K
πŸ“ˆ This route went from near-zero to ~$220K+/month in 90 days β€” these are newlyζ΄» activated accounts settling into weekly rhythms. Missed nudges now = habits formed with a competitor instead.

Revenue Concentration

Share of route's trailing 12-month order value ($660K)
44.5% 16%
Nightingale Senior Ctr $294K Vinder Cleaners $106K Sam's Stop N Go $51K McEdwards $43K Dab's Deli $37K 11 others $130K
⚠️ Concentration risk: one account (Nightingale) is 44.5% of this route's revenue β€” its periodic $38K bulk orders (visible as spikes in its cadence chart below) deserve key-account treatment, not just an automated nudge.
ℹ️ All 16 matched customers are on the β€œDaily” delivery option β€” route-day codes Mon–Fri are barely used, so this is effectively the daily regulars list. β€œUsual basket” = items in β‰₯50% of trailing-12-month orders at typical quantities. Cadence charts show weekly order value, trailing 14 weeks (w/e Jun 1 β†’ Aug 31). Next expected = last order + median reorder gap. Usual order day = the weekday this customer most often places orders β€” the best day to send their nudge.

Priority Nudges β€” high value, highly predictable

Steady weekly cadence; every account below reorders on a near-fixed weekday.
Nightingale Senior Center #239
Rep: Ed Sullivan Β· mreyes@Tavu.com
GAP
Weekly $5.7K baseline + $38K bulk spikes every ~2 weeks (purple) Β· peak week $76K
πŸ“… Usually orders Monday Next expected Sep 7
$294K
12-mo revenue
7d
Median gap
$5,993
Usual basket
3
B/O risk
Top usual itemsQtyAvg $
68% Powder Free Large Poly Gloves β€” Case/4451,154
68% Powder Free Small Poly Gloves β€” Case/4431,094
68% Powder Free Medium Poly Gloves β€” Case/4431,094
64% Aprons 24Γ—42 Poly 100ct β€” Case/1020792
πŸ’‘ 44.5% of route revenue. Monday is their order day β€” a Monday-morning nudge lands exactly on habit. Watch for the biweekly bulk-order pattern; if a $38K spike is due, have stock allocated first (3 basket lines at B/O risk).
Vinder Commercial Cleaners #172
Rep: Ed Sullivan Β· dhess@Vinder.com
GAP
Metronome cadence: $8,159 every single week, 13 weeks straight β€” identical basket each time
πŸ“… Usually orders Sunday Next expected Sep 7
$106K
12-mo revenue
7d
Median gap
$8,158
Usual basket
0
B/O risk
Top usual itemsQtyAvg $
100% Southern Pride Paper Towels β€” Case/31501,800
100% Powder Free Medium Poly Gloves β€” Case/4481,758
100% Powder Free Large Poly Gloves β€” Case/4401,465
100% Powder Free Small Poly Gloves β€” Case/4401,465
πŸ’‘ The strongest standing-order candidate in the account. Perfect weekly rhythm, zero variation β€” propose converting to an auto-repeating order and skip the weekly friction entirely.
McEdwards & Whitwell Steakhouse #226
Rep: Ed Sullivan Β· dbarney@McEdwards.com
GAP
$3,295 every Thursday, 13 consecutive weeks β€” flawless weekly rhythm
πŸ“… Usually orders Thursday Next expected Sep 3
$43K
12-mo revenue
7d
Median gap
$3,296
Usual basket
7
B/O risk
Top usual itemsQtyAvg $
100% Southern Pride Paper Towels 2PLY β€” Case/496629
100% Z2 Steak Sauce Bulk β€” Case/220605
100% Italia Spring Water 1L glassB/O RISK20287
100% Italia Spring Water Carbonated 1L20269
⚠️ 7 of 22 usual items at backorder risk β€” incl. Italia Spring Water 1L glass (1,200 units backordered account-wide). Thursday nudge must lead with substitutes.
Dab's Deli #27
Rep: Ed Sullivan Β· NSturrock@Dablist.net
GAP
~$2,700 every Thursday for 13 straight weeks
πŸ“… Usually orders Thursday Next expected Sep 3 πŸ’° $8,127 overdue A/R
$37K
12-mo revenue
7d
Median gap
$2,703
Usual basket
1
B/O risk
Top usual itemsQtyAvg $
93% Premium Turkey Breast β€” Case/12151,072
93% Ham, Sliced in Water β€” Case/1210337
93% Drayers French Vanilla Ice Cream 3 gal6262
93% Cotto Salami12223
⚠️ Largest overdue A/R balance in the account ($8,127, 3 invoices ≀17 days). Pair the Thursday nudge with a gentle payment reminder β€” order first, payment second.

Standard Nudges β€” steady accounts, order expected

Consistent repeat baskets; a short β€œyour usual?” email timed to their habit day.
Sam's Stop N Go #278
Rep: Ed Sullivan Β· jclarkson@San.com
GAP
$3,630 weekly, one double-order week in June
πŸ“… Usually orders Wednesday Next expected Sep 2
$51K
12-mo revenue
7d
Median gap
$3,631
Usual basket
0
B/O risk
21-item basket, 100% consistency β€” candy/beverage/energy-drink assortment.
Volutpat Industries #98
Rep: Malin Concannon Β· joanne@Volutpat.com
GAP
$2,167 weekly, 13 straight weeks β€” identical every time
πŸ“… Usually orders Saturday Next expected Sep 7
$28K
12-mo revenue
7d
Median gap
$2,167
Usual basket
0
B/O risk
Beverage-only basket at 100% consistency β€” another strong standing-order conversion candidate.
Crescent Street Grille #191
Rep: Ed Sullivan Β· dj@John.com
GAP
$1,491 weekly since June, previously sporadic
πŸ“… Usually orders Tuesday Next expected Sep 1
$20K
12-mo revenue
7d
Median gap
$1,524
Usual basket
2
B/O risk
17-item basket; 2 lines at backorder risk (incl. Italia Spring Water 1L glass).
Taggert's Pub #230
Rep: Ed Sullivan Β· mcruz@Tagcat.com
GAP
$1,473 weekly plus small mid-week top-ups
πŸ“… Usually orders Friday Next expected Sep 7 πŸ’° $4,420 overdue A/R
$19K
12-mo revenue
7d
Median gap
$1,474
Usual basket
1
B/O risk
⚠️ $4,420 overdue (3 invoices ≀16 days). Friday nudge; order first, payment reminder second.
Skipstorm Seafood #153
Rep: Burt Brocus Β· dgraham@Skipstorm.com
GAP
Every-other-week rhythm, ~$2.9–3.6K per cycle
πŸ“… Biweekly cycle Next expected Sep 15
$25K
12-mo revenue
15d
Median gap
$3,301
Usual basket
0
B/O risk
Contract-manufacturing (tolling) account β€” nudge should reference the production schedule, not a shopping list. Biweekly cadence means no nudge needed until ~Sep 13.

Rep Calls β€” history too thin to predict

Fewer than 5 substantial orders; a personal check-in beats an automated nudge.
Diamond Bar and Grille #46 GAP
Rep: Burt Brocus Β· 3 orders, $10.5K /12mo Β· last Aug 24 ($498 β€” down from $8,190 in July)
⚠️ Order size collapsed 94% between July and August β€” worth a call to find out why.
Royal Convenience Store #159 GAP
Rep: Burt Brocus Β· 5 orders, $10.5K /12mo Β· one $10K spike Jul 15, then $69–146 fill-ins
The July spike suggests untapped volume β€” probe what drove it.
Devify Industries #36 GAP
Rep: Mary Adams Β· first orders mid-Aug ($2.4K total) β€” brand-new account
New relationship forming β€” early check-in sets the habit.

Dormant & Churned β€” flagged β€œDaily” but not ordering

Skybox Provisions #212 DORMANT
Rep: Ed Sullivan Β· single $4,047 order Jul 14, silent for 3+ weeks since
Onboarding follow-up β€” a first order that size that never repeated is save-able.
Tasty Noodle House #238 DORMANT
Rep: Grace Schiffer Β· 2 orders ever ($2,130 then $112) Β· last Aug 2
Order value collapsed on the second purchase β€” check-in call.
Ahern Catering Group #397 CHURNED
Rep: Edwin Goldwasser Β· no order since Apr 18, 2025 (16 months)
Win-back or clean the route flag β€” still marked β€œDaily,” polluting every route report.

Covered β€” no action needed

Buzzie's Sandwiches #108 ORDER IN βœ“
Rep: Burt Brocus Β· 7 orders, $7.5K /12mo Β· irregular ~10-day cadence
Sales order already placed for Aug 13.